Frequently Asked Questions (note: product release and expiration dates will be on the CME page.)

General Information / Privacy Statement

Q. What and who is MedStudy?
Q. What are the business hours for MedStudy?
Q. What is MedStudy’s Privacy Statement?

About MedStudy Learning Resources

Q. How do the MedStudy Core Curriculum products differ from similar products of other companies?
Q. What are the differences between the individual Q&A volumes offered by MedStudy?
Q. As a resident, how do I apply for a discount for the IM or PEDS Intensive?
Q. Why doesn’t MedStudy offer software products for the MAC?
Q. How do I apply for CME?
Q. Why doesn’t MedStudy offer a “Pass” guarantee for any of its resources?
Q. Where can I find specific information about the Board Exam?

About Ordering MedStudy Learning Resources Online

Q. Why do I have to register with MedStudy in order to purchase anything online?
Q. Why is it important that I supply MedStudy with my e-mail address?
Q. How safe is it to use my credit card on www.medstudy.com?

Logistics of Ordering MedStudy Resources

Q. How long will it take to receive my order?
Q. How can I track my order(s)?
Q. How do I obtain a receipt for my order?
Q. What should I do if I encounter technical problems with any MedStudy software product (CD-ROM, download, DVDs)?

Purchasing Used MedStudy Products

Q. What should I know about purchasing a used MedStudy product?
Q. Does this mean I can’t legally make copies of sections of a Core Curriculum or duplicate a CD or a DVD to give to my colleagues?